Information for Holidaying Safely in Trentino
Latest update: May 20th, 2020
Can I book a holiday in Trentino this summer?
Yes; our accommodation facilities and all tourist service providers in Trentino are working with the authorities and preparing to re-open in complete safety, while guaranteeing the health of guests and locals. As we await the lifting of travel restrictions, scheduled for 3 June, protocols are being put in place in relation to the many activities that can be enjoyed in Trentino, which we will give you more information on through our channels.
What services are currently open in Trentino?
Lots of businesses have reopened in Trentino!
All food shops, local markets, retail and wholesale businesses, pharmacies, garden centres, banks and post offices are open. From today, bars, restaurants, hairdressers and beauty salons are reopening too. Moreover, B&Bs, holiday apartments, condominiums and guest houses are also able to reopen. Likewise, libraries, museums, natural parks and related services like bike rental can resume their activities.
To guarantee that everyone can comfortably enjoy these services, it is still necessary to keep a minimum distance of 1 metre between people whenever possible, and to wear a mask. When it is not possible to maintain this minimum distance — e.g. during beauty treatments — or where a mask cannot be worn — such as at restaurants — additional measures shall be put in place. In all of the situations described above, in order to avoid gatherings when entering the venue, people must wait their turn while respecting the minimum safe distances. Businesses which deem it necessary may put a system of reservations in place to guarantee the best conditions for providing their service. In any case, every business will display signs describing the safety measures which must be observed.
Are exercise and sports allowed?
Yes. Exercise and sports, including water-based activities, are allowed provided that they are individual in nature: e.g. walking, running, cycling throughout the entire region, including using the full network of cycle routes and using both public and private transport. A safe distance of at least 1 metre from other people must be maintained when engaging in all activities, and a mask must be used whenever this distance cannot be guaranteed. In the case of sporting activities (including, as examples, running, cycling, hunting, fishing, and the pursuit of any other amateur sport on an individual basis), a distance of at least 2 metres must be observed.
A number of individual outdoor sports (e.g. golf, archery, shooting, athletics, horse-riding, sailing, canoeing, individual water sports, MTB, motor sports, motorcycling, climbing and racing) can also be enjoyed at sports centres and areas which guarantee open-air spaces and which do not entail the use of common areas, apart from the toilets.
Are bars and restaurants open?
Yes: bars, restaurants, ice-cream parlours, pizzerias, pastry shops, and all other catering facilities are open to the public.
To guarantee the safety of all the above services, a minimum distance of at least 1 metre must be maintained between customers and between customers and staff, both at tables and at the counter, or physical barriers must be used for protection. It is mandatory to wear a mask in the common areas, and sanitising gel must be available to customers at multiple locations within the venue.
Additionally, preferred routes for moving around the venue shall be set out, and the number of people who can be present at the same time in enclosed spaces shall be limited. Some businesses may make reservations mandatory in order to better organise their activities. In any case, businesses may continue to offer a delivery and/or take-away service using disposable containers. It is recommended that orders for take-away be placed online or by telephone, with the exception of street vending and products for immediate consumption, such as beverages, coffee, ice-cream, snacks and small baked goods. Products purchased are strictly for consumption at home, apart from items intended for immediate consumption, which may also be eaten in public areas, provided that this does not give rise to any gatherings and the necessary distances are maintained. The single-use packaging must then be correctly separated by type and disposed of. These services may also be open on Sundays and holidays.
Is public transport operating normally?
The provincial transport network within and outside towns and the railways have resumed operating, though in a limited form: there is a reduced number of spaces available in order to guarantee a safe distance of at least 1 metre between travellers, and masks must be worn on board. Transport will be provided in accordance with the winter schedule, not the term-time schedule, and will run from Monday to Saturday until 9 p.m. After this time, city transport will be available through the on-call Elastibus service. From 11 May, there will once again be a charge for the service, but reduced rates will apply for the service outside the city. Tickets can no longer be purchased on board, but you can use the pay-as-you-go card or the super-handy apps. Further information is available on the Trentino Trasporti website.
Are the borders open?
Throughout the country, movement is only permitted within regional borders. As of today, it is no longer necessary to self-certify these movements. Movements are permitted between Veneto and Trentino to see family members living in neighbouring provinces (Belluno, Vicenza, Verona).
Currently, travellers can only enter Italy for professional or healthcare reasons or for other essential needs. Self-certification is mandatory.
What should I do if I think I've contracted the virus while I'm in Trentino?
If you are in Trentino and you have symptoms or suspect that you have been infected, please do not go to a hospital or healthcare facility, but contact the multilingual toll-free number 800867388 immediately. This number is available from 8:00 a.m. to 8:00 p.m. Only call 112 in cases of emergency.
How can I stay up to date on developments in the Coronavirus crisis in Trentino?
You can follow this page, which will be updated with the most useful information for those who want to spend their holidays in Trentino, or check the website of the Autonomous Province of Trento. Another useful tool is this search engine, which provides simple answers on what you can and cannot do based on key words.